Primary and Preventive Care
The best way to prevent illness and the first place to turn in urgent care situations
Primary Care is the Key to Staying Well
Seeing your primary care provider (PCP) is the best way to prevent illness. Your PCP should be your first choice for routine medical care and for non-life-threatening urgent illnesses or injuries.
We provide primary care for both adults and children. To get the support you need, you can choose from different types of primary care providers, including:
- Family Medicine
- Internal Medicine
- Pediatrics
- Geriatric Medicine
- Obstetrics & Gynecology
- NPs and PAs
Virtual Care Appointments
Not sure what kind of care you need?
Comprehensive Primary Care at Baystate Health
Dr. Elizabeth Boyle defines primary care and talks about Baystate's ability to provide integrated, expert care for the whole family.
Answers to Your Primary & Preventive Care Questions
Current patients can also schedule appointments directly online or through the MyBaystate patient portal.
Our policy is to have the form completed within 10 business days. If you need a form sooner than that, we will assess your need and our ability to meet your need on a case-by-case basis. We cannot promise it will be done sooner, but we will do our best based on the situation.
Did You Know We Offer...
Doing what you need to do to stay healthy doesn’t always fit easily into your life. We offer flexible appointments that let you get the care you need on your schedule, from wellness and preventive care to treatment for an illness or a chronic health condition.
Each of our primary care sites offer same-day or next-day appointments and a variety of communication options for addressing both chronic and urgent conditions. This includes:
- Direct online scheduling for existing patients
- Virtual visits by video or phone
- Phone calls
- Group visits
- Messaging and appointments for current patients through the MyBaystate patient portal
- Referrals to convenient care (also called urgent care)
Understanding your medical conditions and your history (and your family's medical history) is an important part of your primary care provider's (PCP) job. This includes looking at factors that affect your health, like whether you smoke and how much stress you're under. Having this information helps your provider anticipate your health risks and more effectively treat you when you’re sick.
Our PCPs – including doctors, nurse practitioners, and physician assistants – care for your total well-being. As your healthcare partner, they help you and your family members create a healthier life by making it easy to have regular checkups, follow a proper diet, and get the benefits of exercise.
Our services include:
- Evaluation and treatment of acute and chronic illnesses
- Annual well-checkups
- Disease prevention
- Vaccinations
- Health maintenance
- Patient education and preventative medicine
- Care coordination with mental health specialists
- Referrals to specialists
We’ll work with you to manage chronic medical conditions and address small issues before they become large ones.
CDC Immunization Schedules
COVID-19 Vaccines
The COVID-19 vaccine is recommended for everyone 12 years and older to prevent COVID-19 in the United States. If you're a Baystate Health primary care patient, you can contact your provider or practice to schedule your shot.
Screening Tests
Your provider will understand your medical history and whether or not you are at risk for certain diseases. They may recommend tests including:
Making Healthy Choices
Your PCP is your partner in health. They are there to ensure you stay healthy and get the tools you need to be well. This includes recommending programs to help you create healthy behaviors and make healthier life choices.
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