Parking and Directions

Getting Here & Around

Directions, Maps and Parking

Whether you're visiting our main hospital campus or one of our other facilities, we can help you find your way. You can find specific parking information for the hospital or clinics on their individual location pages.

Patient and Visitor Parking Ticket Validation

Baystate Medical Center is now offering a parking validation ticket control system for all gated patient and visitor parking areas. Please make sure you bring your paper validation ticket with you to have validated when checking in with the staff.

Parking is still free for all patients and visitors.

Finding Your Way In Our Hospitals

If you need assistance, ask someone wearing a Baystate Health badge for help.

You can also use the wayfinding tool in the MyBaystate mobile app. It will guide you step-by-step with photos and directions to hundreds of locations within Baystate Health hospitals, including clinics, labs, cafeterias, and more.

To use the wayfinding tool:

1. Select the hospital you are at.
2. Select your starting point.
3. Select your destination.
4. Follow the photographs and directions to reach your destination.

The wayfinding tool is also available on your computer. 

Hotel Accommodations

In many cases, we have made special arrangements with area hotels, motels and bed & breakfasts for families and visitors.

Accessibility

All of our entrances are handicapped accessible.