Website Terms of Use

Baystate Health Websites and Social Media Platforms

Introduction. The Terms of Use listed in this document apply to all of Baystate Health's websites and social media platforms, including baystatehealth.org, our hospital-sanctioned blogs, Facebook, Twitter and YouTube pages. These sites will henceforth be referred to as the “Baystate Health website."

Baystate Health's website is provided subject to viewers' compliance with the terms and conditions shown below. Please read the following information carefully. Your continued use of the Baystate Health website indicates your acceptance of these Terms of Use.

The Baystate Health website does not provide specific medical advice and does not endorse any medical or professional service obtained through information provided on this site or any links to this site.

Use of the Baystate Health website is for informational purposes only and does not replace medical consultations with a qualified health or medical professional to meet the health and medical needs of you or a loved one.

You exercise your own judgment when selecting a physician through any site or service linked to the Baystate Health website. In addition, while Baystate Health frequently updates the contents of the Baystate Health website, medical information changes rapidly and therefore some information may be out of date and/or contain inaccuracies or typographical errors.

Please check with a physician or health professional if you suspect you are ill. Please review these Terms of Use before using the Baystate Health website and from time to time since the Terms of Use may be updated or changed periodically.

Agreement. The Baystate Health website is an Internet-based on-line information and communication service. You agree to be bound by these Terms of Use, which include the Baystate Health Website Privacy Policy.

License. We hereby grant you the right to view and use the Baystate Health website subject to these Terms of Use. You may download and/or print a copy of information provided in the Baystate Health website for your personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained from the respective copyright holder(s). You may contact us at:

Marketing & Communications
Baystate Health
280 Chestnut Street 5th floor
Springfield, MA 01199

Privacy. We respect your personal privacy. Please see our Baystate Health Website Privacy Policy for the details of our commitment.

Links. The Baystate Health website may contain links to or advertisements for websites operated by other parties. The links or advertisements are provided for your convenience only. Neither we nor our suppliers control such websites and we are not responsible for the content and performance of these sites or for your transactions with them. Our inclusion of links to or advertisements for such websites does not imply any endorsement of the material on such websites or any association with their operators.

Warranty Disclaimer. Information in our content areas is provided for informational and educational purposes only and should not be interpreted as a recommendation for a specific treatment plan, product or course of action. The content areas should not be used for specific medical advice for you. We assume no responsibility for how you use the information provided through the Baystate Health website. You should always seek the advice of your physician or other qualified health provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

THE CONTENT ON THIS SITE IS INFORMATIONAL ONLY AND IS PROVIDED "AS IS." We make no representations or endorsement about the products and services available through this website. We do not guarantee the timeliness, validity, completeness or accuracy of information made available to you for any particular purpose. We disclaim all warranties and conditions, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, with regard to the products, services and information contained on or made available through the Baystate Health website, including but not limited to the availability of the Baystate Health website, lack of viruses, worms, or other code that manifest contaminating or destructive properties, or any failure to provide the Baystate Health website service.

Indemnification. You agree to indemnify, defend and hold harmless Baystate Health, its officers, directors, employees, agents, information providers, partners, advertisers and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this agreement or any activity related to your use of the Baystate Health website (including infringement of third parties' worldwide intellectual property rights or negligent or wrongful conduct by you).

Waiver, Release and Limitation of Liability. You agree that neither Baystate Health, nor its officers, directors, employees, agents, information providers, partners, advertisers or suppliers shall have any liability to you under any theory of liability or indemnity in connection with your use of the Baystate Health website. You hereby release and forever waive any and all claims you may have against Baystate Health, its officers, directors, employees, agents, information providers or suppliers (including but not limited to claims based upon the negligence of Baystate Health, its officers, directors, employees, agents, information providers, partners, advertisers or suppliers) for losses or damages you sustain in connection with your use of the Baystate Health website.

In no event shall Baystate Health and its affiliates be liable for any special, indirect or consequential damages or any damages whatsoever resulting from the loss of use, data, or profits, whether in an action of contract, negligence or other action, arising out of or in connection with the use of the Baystate Health website. In addition, Baystate Health assumes no responsibility, and shall not be liable for any damages to you or for any viruses that may infect your computer equipment or software because of your access to or use of the Baystate Health website.

The Baystate Health website and any links to other sites may contain materials that are copyrighted by Baystate Health and/or other copyright holders. Use of copyrighted material without permission is expressly prohibited and is subject to federal copyright laws

Miscellaneous. These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts.

See Text Messaging Terms of Use for information about texting.