Information for Vendors
Baystate Health’s department of Supply Chain Management oversees all purchasing, inventory control, and materials management for our health system. In service to our patients, we are dedicated to the procurement of the highest quality goods and services at the best value.
Doing Business with Baystate
We welcome you to pursue business opportunities with Baystate Health. Together with our vendor partners, we work to ensure that all Baystate facilities use quality, cutting-edge products and services – and that all acquisitions are value-driven and cost-effective.
Our Commitment to Diversity
We are committed to supporting diverse and locally owned vendors. Our Supplier Diversity Program gives an equal opportunity for certified minority, women, and veteran-owned businesses to take part in our procurement process and to potentially conduct business with Baystate Health.
Getting Started
The Purchasing team works directly with vendors to buy approved products. Vendors interested in doing business with Baystate Health should contact our Purchasing department at 413-322-4090.
Business Hours: Monday – Friday: 8 am – 4:30 pmBaystate Health: 413-322-4090
Baystate Franklin Hospital: 413-322-4090
Baystate Noble Hospital: 413-572-5111
Baystate Wing Hospital: 413-370-5316
Baystate Mary Lane Outpatient Center: 413-967-2219
Download a list of Baystate Health Supply Chain General Contacts.
Medical and Surgical Suppliers
Medical and surgical suppliers of clinical products and equipment are considered “corporate vendors” at Baystate Health. Prospective corporate vendors who wish to pursue business opportunities with Baystate are required to meet with our Clinical Value Analysis team. Please email Value Analysis to schedule a meeting.
Invoicing and Payment
PaymentWorks is a digital supplier onboarding and payment security platform that helps vendors get onboarded and paid quickly and securely.
Vendors new to the organization or making changes to their existing vendor record will receive an invitation from either Accounts Payable or Purchasing, depending on their relationship. They will be asked to complete a registration template in the Baystate Health/PaymentWorks portal.
For questions concerning invoicing and payment, please email Accounts Payable.
Corporate vendor representatives are required to sign in and obtain a badge at the time of your visit.
We offer convenient kiosks at the following locations:
Baystate Medical Center
Daly Building, Main Entrance/Registration area
Chestnut Surgery Center, OR waiting area
Springfield Building, Docking area
Baystate Franklin Medical Center
Spoke 4, Ground floor by Pharmacy
Surgical Center, Ground floor by service entrance
Baystate Noble Hospital
Materials Management Area
Baystate Wing Hospital
Human Resources Office
Baystate Mary Lane Outpatient Center
Administration Building, Human Resources waiting room
For entry to all other Baystate Health facilities, including medical practices, please inquire with the front desk concierge for assistance.
Here are examples of some of the minimum limits of insurance required by Baystate Health as applicable to various vendors. Such limits may vary by individual agreement or contract.
- Commercial general liability insurance affording protection of One Million Dollars ($1,000,000) per occurrence and Three Million Dollars ($3,000,000) aggregate per annum
- Worker’s compensation insurance in accordance with Massachusetts statutory requirements, as well as employer’s liability insurance in the amount of One Million Dollars ($1,000,000) per occurrence and One Million Dollars ($1,000,000) aggregate per annum
- Professional liability insurance with limits of One Million Dollars ($1,000,000) per claim, and Three Million Dollars ($3,000,000) aggregate per annum
- Automotive liability insurance in the amount of One Million Dollars ($1,000,000) per occurrence
- Privacy and security insurance in the amount of Five Million ($5,000,000) per occurrence
Vendors may be asked to submit evidence of all such coverages.
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