Baystate Infusion Suite - Springfield

Infusion Suite at Baystate Medical Center

The Infusion Suite at Baystate Medical Center provides a range of non-oncology infusion services, including antibiotics, medication infusions/injections, hydrations, and blood transfusions. Patients are referred by their healthcare provider, and a dedicated pharmacy team takes care of everything from handling prior authorizations, obtaining necessary medications and appointment scheduling. To ensure the highest standard of care and safety during all treatments, we have dedicated on-site pharmacists available for patients and providers.

What Should I Know Before My Appointment?

When the appointment is scheduled, patients will receive information about the expected duration of the treatment and any specific guidelines or restrictions.

Patients are typically allowed to bring one care partner, but if you require additional support, please call ahead to make arrangements. We understand that children may sometimes need to accompany you. We kindly request that they remain quietly occupied to maintain a comfortable environment for all patients.

The Infusion Suite aims to provide a quiet, comfortable place to receive treatment. We offer a variety of amenities to our infusion patients, including:

• Access to Wi-Fi and electrical outlets for personal devices
• Recliner chairs with a television at each chair
• A limited number of beds on an as-needed basis
• Heated blankets for additional comfort
• Snacks and beverages, as well as a lunch menu. Patients may also opt to bring their own food.