Baystate Wing Hospital
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Baystate Wing Hospital: Expert, Compassionate Hospital Care in Palmer
Baystate Wing Hospital is a 46-bed community hospital in Palmer, Massachusetts. We provide access to the world-class doctors, treatments, diagnostics, and technology of the Baystate Health network. Our team members, including skilled, compassionate nurses and medical support staff members, provide advanced and compassionate care.
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Find the information you need as a Baystate Wing Hospital patient or visitor.
Related Services
About Baystate Wing Hospital
If you don't have a primary care provider, or you have a condition that can't wait for a regular primary care appointment, our Convenient Care offers same-day urgent care and telehealth visits.
Learn more about Convenient Care-Palmer, or call 413-370-7000.
We want to make sure you are safe and supported during your stay with us, whether you are a patient or a visitor. Learn about policies, rights, responsibilities and services for our patients and visitors.
Parking for Patients and Visitors
We offer free parking 24 hours a day, seven days a week. Valet parking services are available at the following locations:
The cafeteria is on the lower level of the hospital. We welcome visitors seven days a week during the following hours:
Monday - Friday
- Breakfast: 7 - 10:30 am
- Full breakfast: 8 - 10 am
- Lunch: 11:30 am - 1:30 pm
- Dinner: 4 - 6pm
Saturday and Sunday
- Breakfast: 7 - 10:30 am
- Lunch: 11:30 am - 1:30 pm
Byte Coolers in the Café
Freshly prepared self-service food options are available through our Byte cooler technology on the first floor of the Country Bank building. The Byte cooler will offer assorted snacks, beverages, sandwiches, and salads. There will also be a Keurig machine on the counter to brew coffee selections that can be purchased from Byte. All items will be available 24/7 and can be purchased with the use of a credit card.
Hours
- Monday – Thursday: 9:30 am – 4:30 pm
- Friday: 9:30 am – 1 pm
- Saturday and Sunday: Closed
Phone: 413-967-2128
Our blood draw center is open at the following times:
- Monday - Friday: 7 am - 7 pm
- Saturday: 8 am - noon
We regularly work with a team of community partners that researches the social and economic factors that impact health in our service area. See the latest report.
Visiting Hours & Policies
Visiting is allowed from 8 am to 8 pm daily.
Infection Control
Masking is encouraged (but not required) in patient rooms and patient care areas for visitors.
ALL visitors (also referred to as "care partners") must adhere to Baystate Health infection control practices that are in effect throughout our organization. All visitors must clean their hands before entering and leaving the patient’s room.
See Our Visitor Policy
Visiting Hours and PoliciesYour Health Record, the Way You Want it
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