Volunteer at Baystate Wing Hospital

To become a volunteer, please apply through our online form.

Apply Now 

Contact

Michele LaPrade, Volunteer Services Coordinator
40 Wright Street
Palmer, MA 01069
413-370-5295
Michele.LaPrade@baystatehealth.org 

Volunteer Opportunities

There are many opportunities for you to make a difference as a volunteer at Baystate Wing Hospital and other entities in the Eastern Region. This is a brief listing of some of the current areas that might have volunteer vacancies. Other possibilities may be discussed during the interview session. This listing will be updated from time to time.

Greeter Wayfinder Volunteers

We would welcome prospective volunteers who enjoy helping people and are physically able to walk unassisted for long distances. Volunteers will be stationed at entrances to the hospital, and various locations These volunteers escort patients and visitors throughout the hospital, as well as assisting people in wheelchairs when needed. Greeter and Wayfinder volunteers are some of the first people that patients and visitors meet when entering the hospital and therefore need to possess excellent customer service skills. Teens, as well as adults, are welcome to apply for these positions.

Emergency Department Volunteers

Volunteers are needed to provide comfort and support to patients and their families in our Emergency Department. Interested adults who want to help our patients and families and feel comfortable in a fast paced and often emotionally charged environment are welcome to apply.

Patient Visitor and Safety Volunteers

Various inpatient nursing units are looking for volunteers to help make the patient’s stay a positive and safe experience. As part of the patient care team, volunteers will interact with patients and their visitors and support the units’ goals of keeping patients safe and comfortable. Volunteers play a key role in making the difference between a good hospital stay and an excellent experience. These volunteers can be teens or adults but must have a very outgoing personality with the ability to follow directions, act independently (once oriented to the unit) and be very observant. These volunteers will need to be able to stand for periods of time and independently navigate the nursing unit in a safe and efficient manner.

Environmental Services - Clerical Support Volunteers

The clerical support volunteer will provide administrative support to E.V.S Supervisor by organizing, filing paperwork and files, supply inventory. An applicant interested in this volunteer position should possess good organization skills.

Human Resources - Clerical Support Volunteers

The clerical support volunteer in Human Resources will provide administrative support to Human Resources staff by organizing, filing and purging confidential HR paperwork and files. Providing basic customer service to employees and others who enter the HR space. Occasional data entry.

Cafeteria Dining Room Support Volunteers

The cafe/dining room support volunteers will help keep the Wing Cafeteria clean and stocked.

Auxillary Gift Shop Volunteers

Gift shop volunteers will help with a variety of retail functions and assist visitors in a cheerful manner.

Surgical and Endoscopy Service Volunteers

Volunteers provide transport for patients who have been discharged from Surgical and Endoscopy Services via wheelchairs to their waiting vehicle and assist nursing staff with indirect patient care.