Baystate Convenient Care - Palmer

Convenient Care: An Extension of Primary Care Offered to Existing Baystate Health Patients

If your urgent condition can’t wait for a regular primary care appointment with your Baystate Health Primary Care Provider (PCP), Convenient Care offers same-day, walk-in care with extended hours to fit your schedule. As part of Baystate Health, our Convenient Care locations use the same electronic records database, coordinating care with your Baystate Health PCP.

Patients may walk in for urgent care services during operating hours. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, please do not visit Convenient Care before talking to your provider, as additional testing may be needed prior to an in-person appointment. Instead, call Convenient Care for medical guidance.

Please note, Convenient Care may be closed to walk ins and new registrations after 3 p.m. based on capacity. If arriving after 3 p.m., please call ahead. This Convenient Care is located within Baystate Health & Wellness Center - Palmer.

What Kinds of Conditions are Right for Convenient Care?

Convenient Care provides treatment for common illnesses and injuries that don’t require a visit to the emergency room, including:

• Colds, coughs, flu, fever, sore throat and seasonal allergies
• Upper respiratory problems/asthma
• Minor cuts or burns
• Rash, skin, and eye infections
• Urinary tract infections (pain or burning when urinating)
• Earaches
• Migraine headaches
• Strains, sprains, and sports injuries
• Stomach pain, nausea, diarrhea, vomiting
• Animal bites, if not severe

If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, call Convenient Care for medical guidance.

For more information about Convenient Care, please call 413-370-7000.

Quaboag Connector Convenient Care Van

Baystate Health patients in the Palmer area can now request a ride to Convenient Care and primary care locations. The Convenient Care Van provides non-emergency medical transportation to and from medical appointments at Baystate Wing Hospital facilities.

Patients who live in the Quaboag Connector service area can request rides by calling 413-544-3401.