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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Your Health Is Our Mission

Baystate Health has been providing high-quality and compassionate healthcare in western Massachusetts for more than 140 years.
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Medicare Annual Open Enrollment is October 15 - December 7

Medicare plans change each year so it’s important to review your options. Medicare’s open enrollment season runs from October 15 to December 7, 2026. During this time, you can enroll in a plan for 2027 that best fits your current health care needs.

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Leaders in Research, Improving Patient Care and Outcomes

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Research discoveries at Baystate Health bring new treatments and care options to our patients.

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Giving Back to Baystate Health

Your donation helps bring the best healthcare to our region. Consider a gift to advance care for patients, fuel innovation and drive research and technology in your own backyard.
Your Health Record, the Way You Want it
With MyBaystate Health, you can easily manage your health record and schedule appointments, message your providers, and refill prescriptions.

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