Baystate Children's Hospital
759 Chestnut Street
4th Floor
Springfield, MA 01199
Phone
413-794-0000- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Advanced Care Just for Kids
We understand what you already know: Kids need a special kind of health care.
Our facilities are specially designed to help children feel more comfortable. We use the latest newborn and pediatric medical technology. Our pediatricians are trained to understand how to diagnose, treat, and manage complex health conditions in kids.
We are a 107-bed and 57-bassinette hospital located within Baystate Medical Center. We provide a full range of primary and advanced pediatric care to babies, children, and teens.
The Region's Only Full-Service Children's Hospital
Quick Links
Find the information you need as a Baystate Children's Hospital patient or visitor.
About Baystate Children's Hospital
We are currently allowing up to two parents or guardians in the hospital with our pediatric patients. This is to help keep our patients, caregivers, and visitors safe during the COVID-19 crisis. Learn more about our visitation policy.
We want to make sure you and your child are safe and supported during your stay with us. Learn about policies, rights, responsibilities and services for our patients and visitors.
Patient and Visitor Entrances
Our Daly and Wesson entrances are open from 8 am to 8 pm daily.
Our Chestnut Building entrance (the main entrance under the canopy) is open from 5 am to 7 pm daily.
Parking For Patients And Visitors
- Daly lobby: 8 am - 4:30pm Monday - Friday
- Wesson lobby: 8 am - 4:30 pm Monday - Friday
If you have questions or need help finding your way in Baystate Medical Center, you can:
- Ask someone wearing a Baystate Health badge
- Follow photo-based directions using Baystate Health’s WayToGo direction tool (WayToGo is also available within the MyBaystate mobile app).
- Use our campus map (PDF)
We offer three main dining options:
North Café
Location: Daly Building, second floor
Hours: 6 am - 6 pm, seven days a week
- Breakfast: 6 am - 10:30 am
- Lunch: 11 am - 4 pm
- Dinner: 4 - 6 pm
Atwater's Café in The Marketplace
Atwater's Café in the Marketplace is a bistro-style café option.
Location: Daly Building lobby, third floor
Hours:
- Monday - Friday: 6 am - 3 am
- Saturday and Sunday: 11 am - 3 am
Chestnut Café
Chestnut Café is a counter-service option.
Location: Chestnut Building, ground floor
Hours:
- Monday - Friday: 7:30 am - 2:30 pm
Baystate Medical Center Online Gift Shop
You can order same-day, bedside delivery of gifts and flowers.
Marketplace Gift Shop
Location: Daly Building, third floor, near the main lobby
Hours:
- Monday - Saturday: 8 am - 8 pm
- Sunday: 8 am - 6 pm
- Phone: 413-794-4929
Wesson Gift Shop
Location: Wesson Women's Building, ground floor
Hours:
- Monday - Friday: 9 am - 8 pm
- Saturday and Sunday: 9 am - 7 pm
- Phone: 413-794-0213
Our full-service pharmacy is available in the Marketplace in the Daly Building, third floor.
Hours:
- Monday - Friday: 8 am - 8 pm
- Saturday and Sunday: 8 am - 6pm
Call our pharmacy at 413-794-4929.
Learn how to directly admit or transfer a pediatric patient to Baystate Children's Hospital.
About 50% of the local pediatricians in our area have trained with us. Learn about our Pediatrics Residency.
Our Pediatric Specialties
Visiting Hours & Policies
Visiting is allowed 24 hours a day at all Baystate Health hospitals. While the number of visitors will not be limited, visitors must follow all instructions from Baystate Health employees to ensure the wellbeing of patients.
We ask that visitors (also called "care partners") share our goal in promoting a healing environment for all patients.
Ambulatory services (same day outpatient) will continue to allow one care partner per patient.
Visitors under 18 must be supervised at all times by a family member or a responsible adult assigned by the family.
Infection Control
Masking is encouraged (but not required) in patient rooms and patient care areas for visitors.
ALL visitors must adhere to Baystate Health infection control practices that are in effect throughout our organization. All visitors must clean their hands before entering and leaving the patient’s room.
Policy for Patients Who Have COVID-19
Policies are the same for patients who have COVID-19, except:
- Care partners and visitors must wear appropriate PPE (personal protective equipment).
- No children under 14 unless a designated exception applies.
Health Articles & Patient Stories
-
Health Article
![a small child holding their belly with IBS pain]()
Is It IBS? Identifying Irritable Bowel Syndrome in Kids
-
Health Article
![When to Get a Flu Shot]()
When to Get a Flu Shot This Year: What Experts Recommend
-
News Article
![BR Donations]()
Bulkley Richardson Supports Baystate Neonatal Care
-
News Article
![Jack Guindon]()
The Griffin’s Friends Impact
-
Patient Story
![How Yessenias Life Changed After Managing Her Daughters Asthma]()
How Yessenia's life changed after managing her daughters' asthma
-
Patient Story
![A NICU EXPERIENCE FROM A MOM’S POINT-OF-VIEW]()
A NICU Experience from a Mom's Point of View
-
Health Article
![Lead poisonings rise in Massachusetts]()
Why your child needs to be screened for lead poisoning
-
Health Article
![handfootmouthdiseasepalmofhands250]()
Hand, Foot, and Mouth Disease: How to Keep Your Family Healthy
-
Health Article
![Preventing childhood obesity]()
Parents: The Best Ways You Can Prevent Childhood Obesity
-
Health Article
![a little girl fast asleep in a bed]()
6 Tips to Help Your Child Sleep
.png?rev=05e2373780c840348353361315379ddc)
Your Health Record, the Way You Want it
Support Baystate Children's Hospital
Back to Top