Contact Us

How to Contact Baystate Health

Thank you for being a part of the Baystate Health community. The most commonly asked questions are listed below with links to answers. If you are unable to find what you’re looking for, please fill out the form below and someone will get back to you. Or you can call our contact center at 413-794-0000.

This form is not monitored for:

• Time-sensitive requests
• Medical or billing communications
• Appointment requests
• Questions about job applications

Please contact your provider's office or find a medical service to make an appointment. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.

If you do not find an answer to your question using the links on this page, please fill out the form below.