AN EXTENSION OF PRIMARY CARE OFFERED TO EXISTING BAYSTATE HEALTH PATIENTS
When to Use Convenient Care
If your urgent condition can’t wait for a regular primary care appointment with your Baystate Primary Care Provider (PCP), Convenient Care offers same-day, walk-in care with extended hours to fit your schedule. As part of Baystate Health, our Convenient Care locations use the same electronic records database, coordinating care with your Baystate Health PCP.
At Baystate Convenient Care locations:
- You're seen by experienced practitioners
- Our state-of-the-art facilities have imaging, X-ray, and lab services close by
- Our locations are wheelchair accessible and offer free parking
For hours and location-specific information, please click on a location below.
Walk in For Urgent Care
Patients may walk in for urgent care services during operating hours. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, please do not visit Convenient Care before talking to your provider, as additional testing may be needed prior to an in-person appointment. Instead, call Convenient Care for medical guidance.
Please note, locations may be closed to walk ins and new registrations after 3 p.m. based on capacity. If arriving after 3 p.m., please call ahead. Click your location link below for the phone number.
If you need care, do what’s easiest for you with Convenient Care: choose a location below for more information.
Find a Location Near You
Check individual locations for site-specific hours.
Convenient Care May Be Quicker
In a life-threatening emergency,
call 911 or go to the nearest ER
Emergency departments treat patients with the most serious conditions first, so patients with less urgent needs will often wait longer to see a doctor. In most cases, patients at our Convenient Care centers are treated on a first come, first served basis.
Convenient Care is Affordable
We offer affordable, high-quality care with co-pays typically less than emergency room visits. In most cases, your co-pay for care in a Convenient Care center will be significantly less expensive than your co-pay for care an emergency department. The difference varies by insurance provider, but the difference can be as great as $50 versus $200.
CONVENIENT CARE VS. EMERGENCY CARE
An emergency condition is one that is life or limb threatening if not immediately treated.
Learn when to go to Convenient Care and when to go to your nearest hospital emergency department:
- When to Go to Convenient Care
- When to Go to the Emergency Room
- Call 911