About Baystate Health
Baystate Health is a not-for-profit, integrated healthcare system serving over 800,000 people throughout western New England.
In This Section
Our Mission and Impact
Facts & Figures
With a workforce of nearly 13,000 team members, Baystate Health is one of western Massachusetts’ strongest economic engines. With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.
Our typical annual impact includes:
- Over 1.8 million outpatient visits, including comprehensive sick and preventive care
- Over 180,000 emergency visits
- More than 37,000 surgeries performed
- More than 4,000 babies born at Baystate Health hospitals
- Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students
Academic Innovation
As an integrated academic health system, the advancement of knowledge is a major component of our mission. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers – preparing much of our region’s health care workforce to meet patients’ needs for years to come.
Community Programs
In service of our mission, we work to bring healthcare out of the hospital and into the community. We serve our local community through our many health initiatives, including:
- Supporting community-based organizations
- Developing programs that help prepare our young people for future success
- Advancing early interventions in wellness and nutrition
Our Diverse Workforce
The diversity of our workforce allows us to meet our community’s needs with cultural competence and compassion. We’re committed to creating an inclusive environment for both employees and patients. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare.
Facilities & Services
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Baystate Medical Center
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Baystate Franklin Medical Center
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Baystate Noble Hospital
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Baystate Wing Hospital
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Baystate Children's Hospital
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Baystate Health & Wellness Centers
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Home Health & Hospice Services
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Primary and Preventive Care
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You Belong at Baystate
Recent News & Stories
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Only a Call Away: Geri Pals Volunteers Create Connections Over the Phone
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Making Magic Thanks to Maddie
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Peter Banko Named Incoming CEO of Baystate
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Lee Allentuck's Successful Bypass Surgery
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Endowment Ensures Hope for Breast Cancer Research and Care
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Harold Grinspoon Advances Future of Mental Health Through Donation
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President & CEO Mark Keroack Named “Health System CEO Influencer”
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A Game-Changer: Heart Patient Has Second TAVR Surgery
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Awake Left Atrial Appendage Occlusion Surgery Gives Patients More Freedom
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For Kasie Harrington a Water Birth at The Birthplace Was "So Worth It"
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